21st November 2019
The Kimpton engineers on site are always accommodating to requests from the estates team with regards to heating, ventilation and air conditioning issues. The planned maintenance schedule has developed over the years and works well throughout the year. Having a key account manager who attends site on a weekly basis provides an excellent line of communication between ourselves and Kimptons. Regular monthly meetings and KPI’s ensure the planned maintenance schedule is kept on track. Mr James Ellison, Liverpool Hope University
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